SurfBoost Usage Guide
Thank you for trying SurfBoost, the most advanced Internet accelerator. In most cases, using SurfBoost requires little or no user intervention. To benefit from some of the more advanced features, such as e-mail acceleration or pop-up ad block, some knowledge of SurfBoost's configuration and operational features is required.
This section will familiarize you with the features of SurfBoost Web Accelerator. Each mini-tutorial will open in a new window. Simply close the new window when you are finished.
2. Using SurfBoost Web Accelerator.
3. Advanced Options.
Need further assistance? Feel free to contact us for product information or feedback.
Detailed Installation Instructions
The minimum system requirements are a Pentium 200MHz with 64MB RAM, and at least 5MB of hard-drive space. SurfBoost works with Internet Explorer 4.0 as well as Netscape Communicator 4.0 or any later releases of both browsers.
4. Browse the Web.
Launching SurfBoost Web Accelerator
SurfBoost Web Accelerator launches automatically each time you start Windows. It operates in the background to accelerate your Internet connection. No user intervention is required.
If SurfBoost Web Accelerator is not running and you need to launch it manually, an icon titled "SurfBoost Web Accelerator" is located in the Windows Start Menu under the SurfBoost folder (as shown below).
The SurfBoost task bar icon appears in the Windows task bar to you show you it is running.
Accessing the User Interface
Once launched, SurfBoost Web Accelerator will remain in the system tray (as shown below). For the most part, during web browsing there will be no need to access the user interface. You can use the user interface to change settings, view connection status or acceleration statistics.
To access the user interface features, click on the SurfBoost Web Accelerator icon in the system tray (shown above). A pop-up menu will appear (shown below), providing access to all the features of the product. Selecting and single-clicking any of the menu items will access that particular feature.
Setting Username and Password Information
Your username and password information is located in the Connection Status dialog. To set your username and password:
Changing the Image Quality Setting
The image quality setting changes the quality of images that appear in your SurfBoost Web Accelerator. The higher the quality you select, the longer it will take the image to load. For slower Internet connections, it is recommended that you lower your image quality. This slider can be adjusted anytime while browsing.
You can easily obtain full image quality for a particular image (described below), so don't be overly conservative about lowering your image quality setting.
Getting Full Image Quality
Note: The following information applies only when browsing with Internet Explorer.
While browsing, if you would like to request the full quality image, simply right-click on the desired image from within Internet Explorer and select "Show Original Image" from the menu (shown below).
The full quality image will appear in place of the lower quality image (shown below).
If you want to see the full quality version of all images on the current page, simply right-click on any image from within Internet Explorer and select "Show All Original Images" from the menu (shown below).
Changing the Pop-Up Blocker Settings
SurfBoost Web Accelerator can prevent pop-up windows and floating flash advertisements from appearing while you browse the Internet. This behavior is enabled by default, and no user-intervention is required. However, you can disable these features at any time.
A limited number of web sites require pop-ups to function correctly. SurfBoost Web Accelerator allows you to specify a "White List" of sites where pop-ups will not be blocked.
You can also see a list of all pop-ups that were blocked. This information is useful if you suspect a web site is not functioning properly because pop-ups are being blocked.
Enabling and Disabling the Pop-Up Blocker
Disabling the Pop-Up Blocker for Specific Sites
Viewing the Pop-Up Blocker Log
Adding Sites to the White List
You can add sites to the White List within the Pop-Up Blocker dialogs, shown above, or from within Internet Explorer.
Blocking In-Page Advertisements
Surfboost Web Accelerator can block many graphical advertisements that appear on various web pages (i.e. ad banners). Enabling this feature will prevent these ads from being downloaded and displayed in your web browser. Thus, the Ad-Blocking feature will reduce the time that it takes to download web pages.
To enable or disable the Ad Blocker:
Starting and Stopping
When SurfBoost Web Accelerator is launched it automatically connects. Occasionally, you may need to stop or start manually.
If you are connected and you want to manually disconnect, right-click on the SurfBoost Web Accelerator system tray icon to access the pop-up menu. Select the menu item "Stop SurfBoost".
The SurfBoost system tray icon will now have a red "X" through it.
If SurfBoost is stopped and you want to manually start, right-click on the SurfBoost Web Accelerator system tray icon to access the pop-up menu. Select the menu item "Start SurfBoost".
The red "X" through the SurfBoost system tray icon will disappear.
Closing SurfBoost Web Accelerator
To close SurfBoost Web Accelerator:
Changing Your Settings from Surfboost Toolbar
There are two methods to access the Surfboost Web Accelerator menu. For previous versions, you can only access the menu by clicking the system tray. Starting from version 4, you can also access the menu from the Surfboost Toolbar for Internet Explorer.
To access the Surfboost Web Accelerator menu, simply click the arrow sign beside the Surfboost title on the toolbar and expand the menu items.
Changing Your Connection Settings
Normally, the connection settings that are set during installation do not need to be changed. If however, your ISP provides new connection settings, you may change the preset ones using the " Settings" dialog.
Bypassing SurfBoost Web Accelerator for Selected Sites
If you wish to bypass SurfBoost Web Accelerator for certain web sites (web sites on your local corporate intranet, for instance), then simply select the "Proxy Exclusion" tab on the " Settings" dialog (see below). You have two options for bypassing sites:
Note: In step 1, Netscape does not support the wildcard (*) operator.
Surfboost Web Accelerator can accelerate Flash files. The degree of compression is based on the Image Quality setting.
To enable Flash acceleration:
Surfboost Web Accelerator now provides FTP acceleration. If this feature is enabled, both download and upload FTP traffic will be accelerated. FTP acceleration works with any FTP client that supports passive mode, including Internet Explorer, Cute FTP, WS_FTP and Smart FTP. Please make sure that the FTP transfer is in the passive mode. This can be set in your FTP application.
To enable FTP acceleration:
SurfBoost Web Accelerator can reduce the amount of time it takes to send and receive email. SurfBoost Web Accelerator accelerates email transparently without any user intervention, so you can use your mail program exactly as you normally would. It is compatible with any POP3/SMTP client, including Outlook Express, Eudora and Netscape Mail. Email acceleration is disabled by default.
To enable email acceleration:
View Your Acceleration Statistics
You can view the acceleration statistics and how they change dynamically using the Statistics dialog.
Viewing Surfboost Web Accelerator's Performance
You can view your Surfboost Web Accelerator's overall performance using the Performance dialog.
From this screen you can view the size of the original
(uncompressed) data transferred through Surfboost, the actual
(compressed) size of the data, and your savings ratio. For example, a
of 4.00 means that the actual data that has been sent is 1/4 the size of the original data due to compression.
Also, this window displays the speed of your connection and the estimated amount of downloading/uploading time that has been saved by using Surfboost Web Accelerator. Note that these two features are only available when using a dial-up connection.
Surfboost Web Accelerator's Privacy Manager
Surfboost Web Accelerator's Privacy Manager provides a safer and more secure browsing environment. It can clear the cache, cookies, and history in the Temporary Internet Files folder. This is the same as clearing Internet Explorer's cache and the cache of any web browser which uses the same cache folder.
Running Diagnostics Tool
If you contact your ISP for technical support, the support personnel may request that you send a diagnostics report to them. The diagnostics report contains system information, such as your Surfboost Web Accelerator settings and connectivity, which will allow your ISP to provide further assistance.
To create a diagnostics report:
Accessing Product Version Information
You may view the product version in the About dialog.
Auto Update will inform you of any major or minor software upgrades to the SurfBoost Service. By default, you will be notified of all software upgrades.
If you want to manually update SurfBoost Web Accelerator:
Uninstalling SurfBoost Web Accelerator